SpeakM Privacy Policy

Last revised on August 1, 2024

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General

At SpeakM, we care about your personal information. This Privacy Policy explains how we collect, use, and share your data. By using SpeakM's websites, mobile apps, and related services ("Service"), you agree to this Privacy Policy.

Information We Collect

a. Account Registration

• Required: Age, email address, and in some countries, phone number.
• Optional: Social logins (e.g., Google, Apple) which may provide additional data like contacts.

b. Profile Page & User-Generated Content

• Profile Information: Name, username, bio, profile picture, learning progress, followers.
• Privacy Settings: Profiles are public by default.

c. AI Features

• Interactions: Text or audio with AI features may be shared with vendors like OpenAI or Microsoft.
• Note: Do not submit personal or confidential information.

d. Speaking Challenges

• Audio Data: Sent to third-party providers (e.g., Apple, Microsoft) for speech recognition.
• Settings: Can skip speaking challenges.

e. Activity Data & IP Addresses

• Data Collected: Browser/device data, log data, IP address, engagement data.
• Usage: For service improvement and user recommendations.

How We Process Your Information

a. Providing and Improving the Service

• Usage: Maintain profiles, personalize content, fix bugs, perform research, and provide customer service.
• Third Parties: Data may be shared with service providers (e.g., hosting, analytics, payment processors).

b. Communicating with You

• Messages: Essential service messages, learning tips, friend notifications, and product announcements.
• Opt-out: Non-essential messages can be disabled in settings.

c. Legal Compliance and Harm Prevention

• Usage: Share data to comply with laws, protect interests, prevent fraud, and assist law enforcement.

d. Anonymous Information

• Usage: Aggregated or anonymized data can be used for any purpose.

Your Data Subject Rights

• Access: Know what personal information we have collected.
• Correction: Update inaccurate information.
• Deletion: Request deletion of personal data.
• Export: Transfer data electronically to a third party.
• Objection: Object to data processing.
• Opt-out: Stop data sharing with third parties.
• Non-Discrimination: Exercise rights without discrimination.
• Withdraw Consent: Revoke previously given consent.

To exercise these rights, visit the SpeakM Data Vault or email support+privacy@speakm.com.

Data Retention

Personal information is retained until account deletion, with exceptions for legal and service-related reasons. Anonymous data may be retained indefinitely.

Do Not Track

SpeakM does not respond to "do not track" signals.

Links to Third-Party Websites

SpeakM is not responsible for third-party privacy practices. This policy applies only to SpeakM's data collection.

Privacy Policy Updates

Changes to this policy will be posted with a seven-day notice. The effective date will be indicated at the top.

Data Transfer

Data may be processed in the United States, which may have different data protection laws.

GDPR Compliance

SpeakM complies with the EU General Data Protection Regulation (GDPR). For GDPR-related inquiries, contact our Data Protection Officer at support+gdpr@speakm.com.

Contact Us

SpeakM, Ltd.
71-75 Shelton Street,
London,
WC2H 9JQ
England

For privacy and support inquiries, email support+privacy@speakm.com.